Cigna Mental Health Coverage Guide
Cigna, now operating under the Cigna Healthcare and Evernorth brands, provides integrated health plans that emphasize whole-person wellbeing. CHC is in-network with most Cigna commercial and behavioral health plans in Georgia. Cigna's approach to mental health focuses on measurable outcomes and evidence-based care, making it a strong partner for therapy services including CBT, EMDR, and trauma-focused treatment.

Your Cigna Benefits at a Glance
Here is what you can expect when using your Cigna plan for therapy at CHC
Copay Range
$25 - $40
Per therapy session with in-network provider
Referral
Not Required
Schedule directly with CHC
Telehealth
Covered
Same rate as in-person visits
Accepted Cigna Plan Types
Covered Mental Health Services
Cigna covers a wide range of mental health services at CHC
How to Verify Your Cigna Benefits
We handle the verification process so you can focus on your mental health
Contact Us
Call 404-832-0102 or email support@chctherapy.com with your Cigna member ID and group number.
We Verify Your Benefits
Our team contacts Cigna to confirm your behavioral health benefits, copay, and deductible status.
Review Your Costs
We provide your exact session cost before your first appointment. No hidden fees.
Schedule Your Session
Choose from our licensed therapists and book your appointment. Most Cigna members start within 1-2 weeks.
Cigna Coverage FAQ
Common questions about using Cigna for therapy
Do I need a referral for mental health services with Cigna?
Most Cigna plans do not require a referral for outpatient mental health services. You can access in-network providers directly.
How does Cigna handle therapy authorizations?
Initial outpatient therapy sessions typically do not require prior authorization. Extended treatment beyond the initial sessions may require a clinical review, which CHC handles on your behalf.
Does Cigna cover online therapy?
Yes. Cigna covers telehealth therapy sessions at the same rate as in-person visits when provided by in-network providers.
Can I use my Cigna EAP benefits for therapy at CHC?
Yes. If your employer offers Cigna EAP services, you may be eligible for a set number of free sessions. Contact us and we will check your EAP eligibility.
What mental health conditions does Cigna cover?
Cigna covers treatment for a wide range of conditions including anxiety, depression, PTSD, ADHD, bipolar disorder, OCD, and substance use disorders, among others.
Ready to Use Your Cigna Benefits?
We verify your exact Cigna benefits and connect you with the right therapist. Most members start therapy within 1-2 weeks.
Serving all of Georgia | support@chctherapy.com