4 Steps to Start Therapy with Humana
Check Your Humana Mental Health Benefits
Verify your Humana plan covers outpatient therapy. Call Humana at 1-800-448-6262 or log in to Humana.com to review your behavioral health benefits.
- Ask for your copay for outpatient mental health visits (usually $20-$40)
- Confirm your deductible amount and balance
- Ask about annual visit limits for outpatient therapy
- Medicare Advantage members should ask about behavioral health copays
- Note your Humana member ID and plan type
Find an In-Network Humana Provider in Georgia
Using an in-network provider ensures the lowest cost. CHC is in-network with most Humana plans in Georgia.
- Call CHC at 404-832-0102 to verify your Humana network status
- Search Humana's provider finder at humana.com/find-a-doctor
- Filter by behavioral health providers in your Georgia zip code
- Confirm the provider accepts your specific Humana plan
- Ask about telehealth availability for online sessions
Schedule Your First Therapy Session
Have your Humana card ready when scheduling. Your provider will verify your benefits before your first appointment.
- Provide your Humana member ID, group number, and plan type
- Share your therapy goals and scheduling preferences
- CHC verifies your exact copay before your visit
- Most Humana plans do not require a referral for outpatient therapy
- Ask about weekend and evening appointments
Attend Your Session and Understand Billing
Pay your copay at your appointment. Humana is billed directly for the covered portion of your session.
- Pay your copay ($20-$40) at the time of service
- Your therapist files the claim with Humana after each session
- Humana sends an EOB in 2-4 weeks showing what was covered
- Medicare Advantage members may have different copay structures
- Contact CHC billing with any questions about your statement
Humana Therapy Benefits at a Glance
Key benefits you can expect when using your Humana plan for therapy at CHC
Individual Therapy
$20-$40 copay per session, varies by plan type
Medicare Advantage
Behavioral health coverage included with competitive copays
Telehealth Sessions
Online therapy covered at the same rate as in-person visits
No Referral Required
Schedule directly with an in-network behavioral health provider
Preventive Focus
Humana emphasizes preventive mental health and wellness
HSA/FSA Compatible
Use pre-tax dollars to pay for therapy copays and deductibles
Frequently Asked Questions
Common questions about using Humana for therapy in Georgia
Does Humana Medicare Advantage cover therapy?
Yes. Humana Medicare Advantage plans include behavioral health benefits covering outpatient therapy. Copays are often lower than commercial plans.
How many therapy visits does Humana cover?
Most Humana commercial plans cover 12 to 20 visits per year. Medicare Advantage plans may have different limits. Extensions are available based on medical necessity.
Can I use my Humana plan for couples therapy?
Yes. Most Humana plans cover couples and family therapy when provided by a licensed, in-network provider.
Does Humana cover therapy for grief and loss?
Yes. Grief counseling and bereavement therapy are covered under Humana behavioral health benefits when deemed medically necessary.
What if my Humana plan changes at open enrollment?
Notify CHC immediately if your plan changes. We will verify your new benefits and confirm coverage under your updated Humana plan.
Ready to Start Therapy with Humana?
CHC handles all the verification and billing for you. We confirm your exact Humana copay before your first session.
Most members start therapy within 1-2 weeks | support@chctherapy.com